Information technology (IT) support technician

29.50 hourly / 40 hours per Week
2 vacancies

Languages
English

Education
College/CEGEP or equivalent experience

Experience
3 years to less than 5 years

Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Additional information
Work conditions and physical capabilities
Fast-paced environment
Tight deadlines
Attention to detail

Personal suitability
Team player
Reliability
Dependability

Benefits
Health benefits
Dental plan
Health care plan
Financial benefits
Life insurance